Zouk - Store Manager (2-4 yrs)
Location: Viman Nagar, Pune
About Us:
Zouk is a modern Indian lifestyle brand. All our products are 100% PeTA approved Veganand om India. We aim to achieve this by making great products and building the best consumer brand team in India.
The founders have ~15 years of experience across startups, large companies and are alumni of IIT & IIM. Zouk is a funded startup, backed by Stellaris Venture Partners, Titan Capital (run by the founders of Snapdeal), Sharp Ventures (Harsh Mariwala family office), JJ Family Office, Dilip Khandelwal and the founders of Mamaearth, Beardo, Wow Skin Science, Sugar Cosmetics & Atomberg.
Zouk sells via its own website and marketplaces like Amazon, Myntra. Zouk has over 4,00,000+ Happy Customers and has been featured by media outlets like CNBC TV18, ELLE, Cosmopolitan, ET Prime, YourStory. Our bags were also organically featured in the Vidya Balan movie Sherni, Amazon Prime movie Majaa Maa, Netflix's show Little Things 3, Amazon Prime series Hush Hush and Sony TV's Bade Acche Lagte Hain 2. When Prime Minister Shri Narendra Modi went to the US in 2021, our bags went as gifts given to global CEOs. We also won the Best Vegan Wallets brand award from PeTA India in 2021.
Website: www.zouk.co.in
Role & Responsibilities:
We are looking for a result driven Store Manager to be responsible for the overall store management .The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively
Responsibilities will include:
- Develop business strategies to raise our customer's pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Ensure high level of customer satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc.
- Propose innovative ideas to increase market share
Who are we looking for?
- We are looking for someone who can grow with us and make Zouk one of the biggest global brands from India. An ideal candidate would be someone with the following:
- Proven successful experience as retail Store Manager
- Powerful leading skills and business orientation
- Customer Management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Any prior experience with a D2C brand is an added plus. Similarly, any experience with a fashion and/or lifestyle brand is a plus.
Why join us?
- We are a young and dynamic team, so you will get to make a signi- cant impact, learn a lot, and have fun in the process.
- We are building our team as well, so this is a great opportunity to quickly climb up the ladder and become among the top D2C experts in India. We are a well-funded business, with best-in-class D2C founders as our investors.
- We are rapidly growing month-on-month, so you get to be a part of the hyper-growth phase.