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18/04 Pooja Jha
HR Executive at Zopper.com

Views:383 Applications:112 Rec. Actions:Recruiter Actions:2

Zopper.com - Head - Sales - Warranty Service (10-15 yrs)

Noida Job Code: 71405

"Zopper" is a product based IT company. We are majorly into product sales. We are 9 years old organization currently active in 100+ Cities with having 9 active offices accorss PAN India.

Zopper Assure :- Zopper Assure is a comprehensive extended e-warranty programme for electronics. It can be purchased to extend the life of your appliances. Zopper Assure has grown to become one of the largest extended e-warranty programmes in India.

Home Assure :- Home Assure" is an insurance policy that gives you a home-insurance cover of Rs. 5 Lakh. The insurance covers any loss of property/appliances/furniture due to theft, fire or burglary in your house.

Website: https://zopper.com/

Why Zopper?

1) Fast Scaling Company & Fast growing Job roles.

2) Funded by leading investors

3) Sold a part of business to Phonepe and Scaling up the other vertical now

4) Opportunity to work on both B2B and B2C products

5) Smaller teams- High visibility & Fast growth role

6) Employee first organization with various Fringe benefits.

Job Description :

- Responsible for creating and administration of all India Service Field Network and Operations.

- Handling a Field Force of Service In charges and more than 300 ASPs spread all over India.

- Responsible for P&L of service team.

- Responsible for timely claims settlement of claimants.

- Appointing spare distributors and repair vendors for overall efficiency of the claim thus saving cost and improving TAT.

- Introducing new processes and plans for proper implementation of new projects.

- Responsible for Customer Satisfaction & Net Promoter Score.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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