HR at Zoopero Marketing Private Limited
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Zoopero - Executive - Customer Support (0-5 yrs)
- Manage the chat, phone, and email to ensure the conversion of potential leads into customers
- Provide customer support via chat, phone, and email
- Ensure timely delivery of service to customers
- Clear every query of customers
- Manage end-to-end client relationship including pitching, negotiation, contracting, billing/invoicing and payment collection
- Develop a lasting relationship with the clients
- Follow up on the qualified prospects
- Work proactively to provide client marketing needs with the greatest amount of added value by communication
- Helping determine pricing schedules for quotes, promotions, and negotiations.
- Able to work comfortably in a fast-paced environment.
- Retaining Existing Customers
- Ensuring that the needs of the clients are met so that they are satisfied and leads to increase in the profit of the organization.
- Should be comfortable with rotational shifts and must be very punctual.
- Taking Feedbacks and reviews after the service is done.
More Details :
- Excellent communication skills in English.
- Graduate with excellent written and verbal communication skills.
- Should be comfortable with WORK FROM OFFICE (Location: Koregaon Park, Pune)
- Immediate Joining
- Willing to work in three rotational shifts
Job Types: Full-time, Fresher, Permanent
Salary: - 300,000.00 - 400,000.00 per year
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