HR Intern at Zone by the park, Coimbatore
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Zone by The Park - Associate - Front office (0-5 yrs)
A Front Office Associate is responsible for ensuring a smooth and welcoming experience for guests from check-in to check-out.
- They handle guest registrations, process payments, and manage room reservations, ensuring accurate entries in the hotel's Property Management System (PMS).
- Additionally, they respond to guest inquiries, provide information about hotel services and local attractions, and resolve any complaints or issues in a courteous and efficient manner.
- They also assist in room assignments, distribute room keys, and maintain up-to-date records of guest stays.
- Overall, they play a key role in delivering excellent customer service, creating a positive and seamless guest experience with knowledge in IDS
