Key Account Manager at Shine
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Zonal Business Head - Sales - Media (10-20 yrs)
We are on a look for someone who is into People Management, Sales Strategizing
Revenue maximization & business oriented individuals. Someone who has handled cross functional role activities.
This role revolves around good convincing & negotiation skills.
Location: Bangalore
Experience: 10 to 20 Years
CTC - Upto 25LPA plus other benefits
Anyone interested can their updated profile
Below is the detailed job description :
Sales & Business development activities :-
- Ensuring the maximum sales by providing efficient sales operations for achieving allocated target, including acquisitions, retention, up sell & cross sell.
- Managing multi layered team, tracking performance and giving regular feedback
- Leading price negotiations with clients and establishing excellent working relationships with them.
- Adopting feasible sales strategies by analyzing the potential of the client /product through consistent market research.
Customer Service & process improvement :-
- Handling customer queries for better turnaround time and customer satisfaction.
- Analysing every customer complaint and suggesting process improvements. Raising the bar and establishing world class service standards.
- Interacting with the clients on a regular basis & proactively helping customers to achieve highest ROI.
- Continuous improvement of processes across all business metrics.
Market analysis & feedback:-
- Keep a close tab on the external environment and understand the Real estate market in the zone handled.
- Testing new products in the market and provide appropriate feedback to the product team.
- Regular process improvement feedback to Corporate office.
People management :
- Allocate work / responsibility amongst team
- Recommend recruitment and promotions for own team. Plan career progression for them
- Develop people related interventions/methods for retaining top-talent
Pre-Requisites:
- MBA from a reputed institute with 10-15 years of work experience. Ideally should have exposure in B2B and with a strong knack for innovation.
- Should have strong proven analytical skills as well as interpersonal skills.
- Should have handled a team of at least 25-30 people . Ideally through a layered structure.
- Candidate expected to be goal driven and with a passion for excellence.
- Capable of working in a high pressure/ stress environment.
- Candidate expected to have an entrepreneurial mindset.
- Previous job stability with at least 2- 3 years in the current company is highly desirable.
Nishi Mehta
9920341452
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