HR at Zolve Innovations Pvt Ltd
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Zolve - Manager - Customer Relationship (2-6 yrs)
- Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
- Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
- Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
- Track and report on key performance metrics related to CRM campaigns and journeys
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