Senior Talent Acquisition Specialist at Zolostays Property Solutions Pvt Ltd
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Zolo Stays - Associate Manager - Customer Experience (0-3 yrs)
Roles and Responsibilities : Associate Customer Experience Manager
The role would encompass the following :
- Fully manage the accommodation service
- Interact with new customers and convert them to become customers
- Supervising housekeeping, maintenance, security operations for accommodations.
- Front desk responsibility and addressing customer queries and concerns
- Administrative responsibilities of reporting
- This role involves 50% sales and 50% operations
Desired Skill :
- Friendly and welcoming approach for the customers and good English/Hindi communication skills
- Good administrative skills and record keeping skills
- IT skills for emails, Microsoft Excel and smartphone app use.
- Team working skills.
- Needs to speak and understand English and one local language or Hindi
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
