Zoconut - Executive - Inside Sales (1-2 yrs)
Inside Sales Executive
About Zoconut :
- We are on a mission to make quality wellness services accessible to everyone by helping and empowering wellness professionals to build a global online reach efficiently with improved customer experience.
We believe in :
- Democratizing quality healthcare : Quality healthcare is hard to get. When a passionate and knowledgeable professional or business gets the required tools to compete with incumbents and cut through the noise, it levels the playing field a little bit. It inspires several others around them to collectively make a large impact.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of democratizing quality healthcare. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building Value SaaS.
- Employee Wellness <> Customer Success : We give as much importance to each team member's personal & professional success as much as we care about our customer's success. We believe it's all about balance.
Our impact so far :
- 2500+ professionals empowered,
- 200,000+ patients impacted,
- 100,000+ health plans created every month,
- 97%+ retention rate,
- Growing team across India.
About the Role :
- Zoconut is looking to hire an Inside Sales Executive to close new sales. In this role, your goal is to help Diet & Nutrition Businesses understand how to improve their consultation practice using Zoconut. You will be handed marketing qualified leads that are generated through various inbound & outbound channels, and you will be responsible for handling that relationship until they sign a contract. Once they sign a contract, customer success will take over and help them succeed.
Work Location :
- This role is based out of our beautiful Delhi office. Most of your teammates will be in Delhi but some are also spread across India.
What will you do ?
1. KPIs - Number of new deals closed, $ revenue added, an opportunity to close-won conversion rate.
2. Handle qualification calls for new marketing qualified leads - Identify if the prospect's BANT (Budget, Authority, Need, & Timing) are in line with our expectations. It's critical to empathize with the prospect and make sure their goals are aligned with our service.
3. Handle product demos for sales-qualified leads - Show them how Zoconut can solve their challenges and achieve their goals. You wil also present pricing, according to their requirements.
4. Handle all further conversations from product questions to contract negotiations after an opportunity is created to eventually close the deal and hand it over to the customer success team.
5. Nurture all the marketing qualified leads in your pipeline with high-quality follow-ups.
6. You will be supported by the rest of the team whenever you need assistance. Eg: if there are deep technical questions, an engineer can join the call with you. If there are questions about the product roadmap, a product manager will join the call. If you need help with negotiating a contract, the CEO will join the call with you.
7. Identify insights and pain points from conversations with prospects, and contribute to the product roadmap by providing active feedback to the product team.
What do we want ?
- Excellent written and verbal business communication skills.
- Ability to learn quickly. Eg: learn the product, learn the market, learn solution selling methodology, etc.
Personality traits :
- Fun & confident personality, someone who loves to meet new people and build relationships.
- Pays great attention to detail, loves taking notes, and maintains discipline with CRM.
- Highly motivated to work at a scaling startup.
- Proactive with actions, but patient with results.
Why join us ?
- Freedom & Responsibility : If you are a person who wants to take up challenging work & push your personal boundaries, then this is the right place for you.
- Holistic Growth : Building a career doesn't have to be at the cost of missing out on your personal front.
- Transparency : If you ever wanted to know what it's like to be on an entrepreneurial journey, then working with Zoconut gives you that opportunity to experience it all first hand.
- If all of this sounds exciting to you, join us for an exciting and fulfilling ride at Zoconut!
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