HR Executive at Zion Digital Technologies Pvt Ltd
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Zion Digital Technologies - Executive - Customer Support (2-8 yrs)
Urgently looking for a Service Coordinator
Key Responsibility :
- Handled the team of 15 to 20 Engineer's Team for Delhi, NCR for Installing the Systems (I.e. Servers, Printers, & Projector ).
- Coordinate with internal Team
- Deal with different vendors Emerson & presto, for installing the servers,, printers
- Handling all the DOA Cases & escalate it as per the escalation matrix till closure (i.e. Servers, Printers).
- Maintaining Weekly and Monthly Productivity Reports of Engineers with Attendance.
- Maintaining Vendor Payment with their Records as well. Project Handled .
- Effective communication skills: A customer service executive must have the ability to communicate both verbally and in writing
- Ability to effectively work with a team
- Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time
- Smart thinker : The service executive should be able to think quickly in providing solutions to the problems of customers
- He/she must be highly motivated
- He/she should be open minded and enthusiastic towards excellence
- Possess a fair knowledge on how to use the computer system and its basic application
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
