CEO at Zillion Analytics Pvt. Ltd.
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Zillion Analytics - Executive - Sales (0-5 yrs)
We are looking for an enthusiastic Sales executive to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities :
- Contact potential customers to inform them about the courses we have
- Answer questions about the courses
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
- Handle grievances to preserve the company's reputation
- Go the - extra mile- to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Requirements :
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- MBA in Marketing will be a plus
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
