At Zepo, We are looking for a Campaign Manager to join the Ad Operations team based from our Mumbai office. The role will involve the management of multiple campaigns from set-up to completion, optimising where possible and troubleshooting issues where appropriate. There is an account management aspect to the role requiring the provision of reports for clients that leverage campaign insights, as well as liaising with clients to ensure their expectations are met.

Zepo is an Online Business Partner to 1 500+ Indian business. We help these businesses in increase their online sales. We provide 4 products as a part of our Complete E-commerce Solution:

1) Zepo-Website - India's leading DIY Ecommerce website builder supporting 1000+ Indian ecommerce websites

2) Zepo-Couriers - Multi-carrier shipping solution processing tens of thousands of courier shipments every month

3) Zepo-Marketplace - Order & inventory management solution for marketplace sellers integrated with Amazon, Flipkart, paytm, etc

4) Zepo-Marketing - Automated marketing solution helping businesses advertise cost efficiently & effectively.

We are a 5 year old business with a 65 people team spread across Sales, Operations, Tech & Admins departments. We are backed by Paytm, Tally, The Morpheus & a few other prominent angel investors. As a business, we have achieved the break-even & are now focused on building a great business with positive cash-flow more than investor financing.

To know more visit: https://www.zepo.in/

YOUR RESPONSIBILITY:

The Job role will be majorly revolving around the below tasks:

- Social Media Management: As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express company's views creatively. Ultimately, you should be able to handle the social media presence ensuring high levels of web traffic and customer engagement.

- Campaign Set-up : Work with partner organisation to implement and oversee ad campaigns for
the existing clients Campaign Management & Optimization: investigative and manage all systems to keep up-to-date with the most recent campaign information; Optimize campaigns, including reviewing reports and making suggestions for improved performance. Compare the current campaign execution strategies with new ideas to test and iterate to find incremental improvements for the client campaigns. Monitor campaigns throughout lifecycle.

- Account Management: Carrying out post-campaign analysis to provide insights to share with clients. Maintain relation with clients & ensure their contract renewals. Coordination with teams: Communicating on behalf of clients with account managers, partner organisations and vendors on issues as needed

- Revenue Growth: pinpoint opportunities for current advertiser campaign growth and improvement. Partner with the account management and account executive team to identify and execute growth opportunities with our existing team.

Desired Skills and Experience

- 0-2 years of experience in managing facebook, instagram and google ads; user engagement campaigns; Social Media Handles

- Regular research and education to fully understand and stay abreast of the Facebook,Instagram, Google and other related advertising ecosystem either immediately or through company training.

What we are looking for in you - as a person

- Interest in digital marketing

- Interest in client relationship management

- Good analytical and problem-solving abilities, along with an ability to collaborate cross-functionally

- Good general troubleshooting skills and strong attention to detail

- Strong written and verbal communication skills, active listening skills and the ability to adjust to the personalities of various clients

- Decent project management, organization and prioritization skills

- Ability to multitask with effective resolution management in a fast-paced, growing environment

Most importantly, you should be diligent, enthusiastic & passionate about a career in Marketing Operations!

P.S.

- Location is Mumbai (Mulund West)

- Read this to know more on what it is like working at Zepo - https://www.zepo.in/career/info

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