HR Manager at Zenga TV
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Zenga TV - Customer Care Role (1-4 yrs)
JOB ROLE :
- Attend customer calls and assist them in resolving issues regarding the product/service.
- A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Customer service representatives can put themselves in their customers- shoes and advocate for them when necessary.
- Customer feedback is priceless, and these CSRs should gather that for the customers.
- Troubleshooting and investigating if they don- t have enough information to resolve customer complaints.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
