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27/04 Uduraj Barua
HR at Zenatix Solutions

Views:220 Applications:43 Rec. Actions:Recruiter Actions:26

Zenatix - Intern - Customer Success/Key Account Management (0-1 yrs)

Delhi NCR/Gurgaon/Gurugram/Delhi Job Code: 269797

About Zenatix :

- Zenatix is the largest provider of IoT based automation and monitoring solutions with 2,500+ deployments across 200+ cities in India. We build cutting edge IoT technology for digitizing the physical infrastructures. We are a mid-level growing startup based out of Gurgaon and have our team presence in Mumbai and Bangalore. Zenatix is backed by Hero Electronix (part of the $11billion+ Hero Group) who is fully committed to investing in Zenatix' growth.

- With our strong in-house R&D innovations, we have been able to successfully deliver value to customers across multiple verticals like Commercial buildings, Retail chains, Co-working spaces, F&Bs etc. We help them achieve their digital transformation goals by providing energy management, operational efficiency, remote asset management with our cloud-connected full-stack IoT solution.

- We have an open office culture where all of us sit and have fun together - no executive offices and no stringent rules.

To know more, please visit www.zenatix.com

Why you will love us :

Startup Environment : Work with a passionate and energetic team that's driven by ensuring users get what they need when they need it!

Cool Perks : you will also get to join us for in-house events, Townhalls, fun activities, and much more.

Expand your career : you will have access to a lot of teams working along with you to get things done.

Work Culture : We are dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in.

- Zenatix is looking for a passionate and highly motivated intern to join its Key Accounts team.

Key Responsibility Areas :

1. Delivering value by assisting the Key Account Manager with the company's high-value clients

2. Monitor daily operations and address potential issues when they arise

3. Keeping customer satisfaction high by attending to internal tickets pre-emptively

4. Tackling ad-hoc customer queries on phone and email for issue resolution

5. Assisting with scheduling meetings, creating agendas and providing status recaps

6. Attend and contribute to brainstorming/ideation sessions for growing

7. Additional relevant responsibilities as requested

Key Skills/Traits Desired :

1. Highly skilled in Office tools (good knowledge of basic Excel formulas like VLOOKUP and INDEX-MATCH a huge plus)

2. Smart, confident, and above all, the hunger to learn

3. Process-oriented and results-driven

4. Strong verbal / written communication skills

5. Ability to handle multiple tasks in a fast-paced environment under tight deadlines

Qualifications :

- Bachelor's Degree from a reputed college/university. An MBA Degree is good to have.

Benefits :

- Stipend (15k-20K per month)

- Letter of Recommendation

- Internship Certificate

- Office parties and much more

Location : Gurgaon

Tenure : 6 months (may convert to full-time based on performance and requirement)

Please note : Both freshers and experienced candidates can apply

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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