HR at Zenatix Solutions
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Zenatix - Intern - Customer Success/Key Account Management (0-1 yrs)
About Zenatix :
- Zenatix is the largest provider of IoT based automation and monitoring solutions with 2,500+ deployments across 200+ cities in India. We build cutting edge IoT technology for digitizing the physical infrastructures. We are a mid-level growing startup based out of Gurgaon and have our team presence in Mumbai and Bangalore. Zenatix is backed by Hero Electronix (part of the $11billion+ Hero Group) who is fully committed to investing in Zenatix' growth.
- With our strong in-house R&D innovations, we have been able to successfully deliver value to customers across multiple verticals like Commercial buildings, Retail chains, Co-working spaces, F&Bs etc. We help them achieve their digital transformation goals by providing energy management, operational efficiency, remote asset management with our cloud-connected full-stack IoT solution.
- We have an open office culture where all of us sit and have fun together - no executive offices and no stringent rules.
To know more, please visit www.zenatix.com
Why you will love us :
Startup Environment : Work with a passionate and energetic team that's driven by ensuring users get what they need when they need it!
Cool Perks : you will also get to join us for in-house events, Townhalls, fun activities, and much more.
Expand your career : you will have access to a lot of teams working along with you to get things done.
Work Culture : We are dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in.
- Zenatix is looking for a passionate and highly motivated intern to join its Key Accounts team.
Key Responsibility Areas :
1. Delivering value by assisting the Key Account Manager with the company's high-value clients
2. Monitor daily operations and address potential issues when they arise
3. Keeping customer satisfaction high by attending to internal tickets pre-emptively
4. Tackling ad-hoc customer queries on phone and email for issue resolution
5. Assisting with scheduling meetings, creating agendas and providing status recaps
6. Attend and contribute to brainstorming/ideation sessions for growing
7. Additional relevant responsibilities as requested
Key Skills/Traits Desired :
1. Highly skilled in Office tools (good knowledge of basic Excel formulas like VLOOKUP and INDEX-MATCH a huge plus)
2. Smart, confident, and above all, the hunger to learn
3. Process-oriented and results-driven
4. Strong verbal / written communication skills
5. Ability to handle multiple tasks in a fast-paced environment under tight deadlines
Qualifications :
- Bachelor's Degree from a reputed college/university. An MBA Degree is good to have.
Benefits :
- Stipend (15k-20K per month)
- Letter of Recommendation
- Internship Certificate
- Office parties and much more
Location : Gurgaon
Tenure : 6 months (may convert to full-time based on performance and requirement)
Please note : Both freshers and experienced candidates can apply
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