HR at Zenatix Solutions
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Zenatix - Intern - Customer Success (0-1 yrs)
Zenatix is looking for a passionate and highly motivated intern to join its Key Accounts team.
Key Responsibility Areas:
1. Delivering value by assisting the Key Account Manager with the company's high-value clients.
2. Monitor daily operations and address potential issues when they arise.
3. Keeping customer satisfaction high by attending to internal tickets pre-emptively.
4. Tackling ad-hoc customer queries on phone and email for issue resolution.
5. Assisting with scheduling meetings, creating agendas and providing status recaps.
6. Attend and contribute to brainstorming/ideation sessions for growing.
7. Additional relevant responsibilities as requested by key accounts.
Key Skills/Traits Desired:
1. Highly skilled in Office tools (good knowledge of basic Excel formulas like VLOOKUP and INDEX-MATCH a huge plus).
2. Smart, confident, and above all, the hunger to learn.
3. Process-oriented and results-driven.
4. Strong verbal / written communication skills.
5. Ability to handle multiple tasks in a fast-paced environment under tight deadlines.
Qualifications :
- Bachelor's Degree from a reputed college/university. (Please apply only if you have B.Tech/BCA/Diploma educational background).
Location: Andheri East, Mumbai
Tenure: 6 months (may convert to full-time based on performance and requirement).
About Zenatix : Zenatix is the largest provider of IoT based automation and monitoring solutions with 2,500+ deployments across 200+ cities in India. We build cutting edge IoT technology for digitizing the physical infrastructures. We are a mid-level growing startup based out of Gurgaon and have our team presence in Mumbai and Bangalore. Zenatix is backed by Hero Electronix (part of the $11billion+ Hero Group) who is fully committed to investing in Zenatix- growth.
With our strong in-house R&D innovations, we have been able to successfully deliver value to customers across multiple verticals like Commercial buildings, Retail chains, Co-working spaces, F&Bs etc. We help them achieve their digital transformation goals by providing energy management, operational efficiency, remote asset management with our cloud-connected full-stack IoT solution.
We have an open office culture where all of us sit and have fun together - no executive offices and no stringent rules.
To know more, please visit www.zenatix.com
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