About Zaya:

Zaya Learning Labs Pvt Ltd (www.zaya.in) is a venture-backed, award-winning social enterprise based in India. Zaya implements scalable, affordable technology to increase access to high quality education and bridge the achievement gap for students in low-income schools. We want to empower teachers in low-income communities all over the world to bring a simple but powerful blended learning model into their classrooms. Zaya is creating a next generation pedagogy model that will revolutionize how technology and content is used in classrooms to transform low-performing classes into high-performing learning spaces. Currently, our labs are currently impacting over 3,000 students in India with future plans to scale across the globe.

Job Description:

- Generate new business using existing and potential customer networks

- Manage a portfolio of accounts to achieve long-term success

- Develop positive relationships with clients

- Act as the point of contact and handle customers- individual needs

- Resolve conflicts and provide solutions to customers in a timely manner

- Supervise account representatives to ensure sales increase

- Report on the status of accounts and transactions

- Set and track sales account targets, aligned with company objectives

- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

- Suggest actions to improve sales performance and identify opportunities for growth

Requirements:

- Prior work experience as a Sales/Relationship Manager or Teacher/Administrator (in school)

- Hands on experience in sales and an ability to deliver excellent customer experience

- Knowledge of Salesforce, MS Office (MS Excel in particular)

- Understanding of sales performance metrics

- Excellent communication and negotiation skills

- An ability to deliver projects and answer inquiries on time

- Business acumen with a problem-solving attitude

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