Talent Acquisition Specialist at YourDOST Health Solutions Pvt. Ltd
Views:163 Applications:24 Rec. Actions:Recruiter Actions:0
YourDOST Health Solutions - Executive - Customer Service Operations (0-2 yrs)
Operations Executive
Responsibilities :
- Maintaining customer focus at all times and responding to customer enquiries over email, phone and chat.
- Taking ownership of issues raised by users/ experts and working with cross functional teams to investigate, escalate and resolve them at the earliest for customer delight.
- Maintaining knowledge of all existing and upcoming products/services of the company.
- Capturing customer feedback and channelizing to internal teams for appropriate action.
- Monitoring real time dashboards and coordinating with experts whenever required.
Requirement :
- Excellent written and verbal communication skills (English).
- 0.5 - 2 years of experience in customer support roles.
- Good knowledge of MS office (MS Word, Excel).
- Willing to work in the rotational shift with weekdays as weekly off.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
