Recruiter at Xpressbees
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Xpressbees - Executive - Customer Care (0-2 yrs)
Customer Care Executive
1. Customer service orientation.
2. Inbound /outbound voice process.
3. Cold calling customers.
4. Handling customer queries via call.
5. Handling customer queries via email.
6. Solving their issues via different methods.
7. Receiving feedback for the service.
Shift : 9 hours.
8. Rotational Shift with rotational week off.
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