Responsibilities

Team Management

- Guide the Pre-sales / Solutions team members in preparing strategy and pitch presentations, approach notes, scope of work, and proposal documents.

- Ensure high team morale and strong bonding within the team and with other teams.

- Assist the team in standardizing solution artifacts for reuse and faster turnaround, while ensuring these artifacts are always updated with the latest information.

Work Activities

- Ensure the timely delivery of sales support materials by the Pre-sales / Solutions team.

- Lead discovery workshops with prospects and clients, along with team members, and practice teams to determine opportunities and define the scope of work.

- Demonstrate ownership by proactively helping the sales and account management teams with insights to navigate sales conversations and effectively close deals.

- Chart out a clear plan towards meeting company objectives and proactively reach out to Sales, Account Management, and Practice Teams to create opportunities.

- Account mapping and account growth planning.

- Supporting effort estimations and pricing

Collateral / Solution development

- Continuously assist in improving the quality of collaterals/solutions and increasing the win rate by demonstrating customer-centric thinking and applying innovation.

- Actively contribute to creating new solutions

Requirements & Skills

- 5-8 years of pre-sales experience in a MarTech product or Digital services company, with at least 2 years of experience managing a team of a minimum of 4 members.

- US markets experience

- First-hand experience in account planning, crafting pitches, statements of work, proposals, and responding to RFPs.

- Solid understanding of MarTech, Analytics, Commerce, Customer Experience, Content Management, Digital Marketing, AI/ML, and how they can be applied to maximize the impact of digital interventions.

- Ability to conceptualize new solutions by staying abreast of developments in the digital space.

- Proven experience in using whiteboarding tools and tools for creating high-level solution architecture and workflow diagrams based on the inputs from the practice teams.

- Good documentation skills, specifically in Microsoft Word, PowerPoint, and Excel.