HR Manager at Wisetr Technology Pvt Ltd
Views:16 Applications:9 Rec. Actions:Recruiter Actions:4
Wisetr - Customer Success/Technical Support Role (2-5 yrs)
Responsibilities :
1. Learning about our products and implementing minor features using PHP & WordPress.
2. Ability to answer customer queries and provide them with satisfactory answers.
3. Do extensive Q&A with customers to clarify issues.
4. Coordinate with senior engineers to have resolved bugs/issues fixed.
5. Take end to end responsibility for closing support tickets
6. Generating new ideas, insights, and product improvements and documenting them.
7. After due experience start shipping new features
8. Maintain jovial relationship with clients
9. Finally, doing anything to make customers successful.
- Candidates with career gaps can apply.
- Freelancers who are looking for full-time roles can also apply.
Requirements :
PHP Experience : 2+years
WordPress/ WooCommerce Experience : 1 + year.
Experience : 2+ years
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
