Job Summary

Wink & Nod is committed to build a customer-centric and trendy brand that can bring a breath of freshness to the sleep industry. Our goal is to provide amazing products to consumers that can help with their sleep and overall well-being. We want to solve 3 key pain points - poor sleep products buying experience, lack of world-class innovative products and prohibitively high product prices that prevent people from buying good reasonably priced sleep products. Our company is run by seasoned professionals with backgrounds in investment banking, consulting and venture capital, and come from top tier educational institutes such as Chicago Booth, IIM Calcutta, IIM Ahmedabad, IIM Lucknow, Carnegie Mellon, IIT Kanpur, IIT Kharagpur, IIT Chennai. For more you can log on to https://winknod.com/

Presently, we are looking for seasoned B2C Sales Associates who can generate the leads through approaching potential customers through phone calls and emails.

Profile: B2C Sales Associate (Telesales)

Must to have: Excellent communication skills (both written and verbal)

Timing: 10am to 7pm

Work days: Monday to Saturday

Required Experience: 1-2 years in telesales

Education: Any graduate/ Any post graduate

Responsibilities and Duties :

- Cold calling.

- Target the potential customers and plan the necessary pitch for the segmented audience.

- Acquire customer requirements and provide them with bespoke solutions.

- Pitch in new markets and explore new territories to acquire new sales and boost existing numbers.

- Maintain and develop relationships with existing customers in person and via telephone calls and emails.

- Respond to incoming emails and phone inquiries and try to convert them in a potential business.

- Act as a contact between company and its existing and latent markets.

- Working with cross functional teams i.e. marketing and product development and make them aware of customers- requirement, future trends, and competitors- offerings.

- Liaise with fulfillment team and delivery partners.

- Negotiate on price, costs, delivery and specifications with buyers and management.

- Will be required to work both independently and as part of a team.

- Experience in B2C sales is must.

Required Experience and Qualifications : 

- Excellent communication skills and a positive, confident and determined approach.

- Exceptional ability to work through ambiguous and subjective situations to ensure budgeted sales.

- Resilience and the ability to cope with rejection.

- A high degree of self-motivation and direct management experience preferred.

- Capability to flourish in a competitive environment.

- Bachelor's Degree, MBA or equivalent experience.

- General Management Skill Set- Strategic mindset, ownership mentality and analytical proficiency. (A good level of numeracy is definitely a plus.)

- Ability to clearly and consistently work side-by-side across functions and departments synthesizing multiple points of view into a coherent action plan.

- Ability to think both creatively and critically. Willing to think outside the box and challenge the status quo, while also fairly evaluating all possible solutions in making strategic decisions.

- Strong analytical skills and high comfort level with CRM.

Job Type: Full-time

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