Wingify - Manager - Account Development - Outbound Sales (2-4 yrs)
As an Account Development Manager for Outbound Sales, you:
- Make outbound customer calls to qualify them and see if they are a fit for Wingify Products.
- Create, maintain and update the database of customers with complete information and emails.
- Consolidate existing customer base while building new customer base.
- Record outbound call history and customers response in detail.
- Ensure customer follow-up all the time.
- Send or email product literature, brochures, catalogs and other campaign material.
- Monitor competitors- products or services and create selling strategies for own products or services.
- Handle customer needs and requirements.
- Respond to customer inquiries and resolve.
- Refer customers- needs or inquiries to appropriate departments like sales, marketing, administrative or other departments.
- Assist and support sales, marketing or other departments in handling customer requests and needs.
Desired Skills and Experience
- Strong communication and presentation skills.
- Prior experience of working in an International Inside Sales set up - tech sales background preferred.
- Flexibility - ability to work in a dynamic environment not restricted to shifts and Geo.
- Technical bent of mind - ability to learn new tools on the go and open to constant learning.
- Familiarity with CRM, Inside Sales methods.
- Ability to work in a team environment.
- Some degree of understanding of the SAAS industry.
- 2-5 Years of relevant Tele Sales /Outbound Sales/Account Development experience
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