Human Resource at Whizlabs
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Whizlabs - Senior Executive/Lead - Customer Support (2-4 yrs)
Whizlabs - Senior Customer Support Executive with 2+ years Experience
Job Role: Senior Customer Support Executive/Customer Support Lead
Description:
- Looking to hire a candidate who has 2+years of experience as Customer Support Lead/executive who takes leadership of managing all the customer related issues and takes good initiatives in leading and addressing the customer needs.
Experience: 2 years+
Educational Qualification: Graduate in any Stream
Roles and Responsibilities :
- Excellent communication skills in written and verbal mode.
- Hands-on experience in using Live Chat tools
- Lead good initiative regarding the Customer experience
- Good Knowledge in handling tickets and in using the appropriate tools
- Analyze all aspects of customer experience and business profitability
- Take ownership of issues until they are successfully resolved. Ensuring the timely resolution to meet our
- Service Level Agreement
- Flexible to work on weekends in case needed
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
