Whitegold Minerals - Telecalling/Inbound/Outbound Sales (0-2 yrs)
We are looking for a Tele caller to boost our sales by communicating with current and possible customers/clients. A candidate will be required to gather information from the individual and suggest a probable product or service. To be able to provide the best tele-calling experience, you must know how to convince the toughest of the client to purchase our offering.
Roles and Responsibilities
1. Answering calls and resolving queries about the product or company.
2. Noticing significant subtleties of every discussion.
3. Advises present or prospective clients by answering incoming calls.
4. Keeps up quality service by adhering to organization guidelines.
5. Responding to inquiries concerning things or the organization
6. Posing questions to comprehend client necessities and close sales
7. Considering the details of each offering and staying side by the side of updates to these contributions.
8. Acquiring and updating an individual's contact details.
9. Calling active or old customers to encourage the purchase of items.
Requirements
- Proven experience as a telesales representative or other customer service role.
- Excellent knowledge of the English language
- Good knowledge of MS Office.
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles skills
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
