Whatfix is looking for a Presales Engineer with excellent technical, communication and organisational skills.

As a Presales engineer at Whatfix, you will assist the sales / business development team by problem-solving key technical issues for our customers.

You will get to :

1. Assist sales team through preparation and delivery of technical presentations

2. Answer technical questions during demos

3. Devise implementation strategies based on specific client business requirements

4. Respond to RFIs and RFPs from prospects

5. Close the feedback loop by providing product team with inputs to influence product roadmap items

6. Customer migration and on-boarding assistance

Responsibilities :

1. Work with Sales / Business development teams to identify and qualify business opportunities, identify key customer technical objections and convert prospects to customers.

2. Prepare and deliver product messaging to highlight Whatfix's value proposition through presentations, product demonstration, proof of concept management and RFP response documents.

3. Work independently with prospects / customer's technical teams on technical scoping. During the process of scoping, you may be involved in complex workflow analysis and in-depth examination of the interaction between Whatfix and customer's infrastructure.

Requirements :

1. Bachelors degree in Computer Science / Engineering or equivalent practical experience.

2. 2-5 years of experience as a technical sales engineer or equivalent experience in a customer facing role.

3. Excellent written, verbal communication and presentation skills

4. Prior experience in a Solutions Engineer / Presales / Consultant role

5. Prior experience with SaaS solutions, is a plus

Shift Timings : 5 PM - 2 AM (US Timezones)

Please note : The shift timings can change over time, basis the business need.

Who are we :

Founded in 2013, by Khadim Batti and Vara Kumar Namburu, Whatfix enhances self-service capability of web products and helps companies to reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points. Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.

What's more, we are poised for scale and growth, which is why we need more talent like yourself.

Culture is at the heart of everything we do at Whatfix and that's not just corporate jargon. We encourage shared learning and if you see yourself as someone who is good at picking up things... well, we are continuously using newer technologies and exploring all verticals of data business.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.