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09/11 Imran Ansari
Senior Manager HR at Pixtop Media Solution Pvt Ltd

Views:161 Applications:50 Rec. Actions:Recruiter Actions:1

Webmaffia - Key Account Strategist (0-1 yrs)

Mumbai Job Code: 52805

- Communicating courteously with clients by telephone, email, letter and face to face Investigating and solving client problems

- Handling client complaints or any major incidents Keeping accurate records of discussions or correspondence with clients


- Analyzing statistics or other data to determine the level of client service our organization is providing


- Improve client service quality results by studying, evaluating, and re-designing processes


- Establishing and communicating service metrics; monitoring and analyzing results

- Implementing changes Measuring & reporting to clients at periodic intervals Reviewing posts and images before they go online 


- Developing feedback or complaints procedures for clients to use;

- Developing client service procedures, policies and standards for your organization or department Meeting with other managers to discuss possible improvements to client service

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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