Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
26/02 Imran Ansari
Senior Manager HR at Pixtop Media Solution Pvt Ltd

Views:66 Applications:27 Rec. Actions:Recruiter Actions:8

Webmaffia - Client Servicing Role (5-8 yrs)

Mumbai Job Code: 112674

Digital Marketing / Media experience is a must, Mainline experience person need not apply for this opening please.

Job Location - Malad West

- Delivering on time client requirements including budgets, timelines and objectives

- Linking digital strategies to client's overall brand & business goals

- Measuring & reporting to clients at periodic intervals

- Communicating courteously with clients by telephone, email, letter and face to face Investigating and solving client problems

- Developing innovative & efficient marketing programs

- Developing strategic content plans with content writers

- Providing strategic direction to creative team

- Handling client complaints or any major incidents

- Keeping accurate records of discussions or correspondence with clients

- Analyzing statistics or other data to determine the level of client service our organization is providing

- Improve client service quality results by studying, evaluating, and re-designing processes Establishing and communicating service metrics; monitoring and analyzing results

- Implementing changes Measuring & reporting to clients at periodic intervals

- Reviewing posts and images before they go online

- Developing feedback or complaints procedures for clients to use;

- Developing client service procedures, policies and standards for your organization or department Meeting with other managers to discuss possible improvements to client service

Required Candidate profile : 

- Great communication, presentation skills and client servicing skills

- Experience in dealing with digital media publishers

- Excellent time management and organizational skills

- Pro active and a self starter

- Strategic thinker with hand on experience

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.