HR Executive at Web N Ware Info Solutions
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Web N Ware Info Solutions - Executive - Customer Support (0-1 yrs)
Customer Support Executive
- Making International Calls to verify the payment made and the customer's satisfaction
- Answer calls professionally to obtain details of complaints and resolve them.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
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