Executive Assistant at Watch Your Health
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Watch Your Health - Executive - Customer Service (1-2 yrs)
Female Candidate Only
Location - Thane (Mumbai)
- Experienced in handling a team of 10-15 people
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
