Watch Your Health - Customer Service Role (1-2 yrs)
Job Description :
- CRM implants for claim support at client location
- Resolve customer queries on policy coverage and health claim processes
- Facilitate to drive claims app for submission and tracking of claims by employees
- Respond to employee calls and emails as a direct SPOC allocated to specific corporates
- Collect and dispatch claim documents as per corporate requirement
- Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
- Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
- Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
Experience : : 1 to 2 years of experience in Health Insurance Industry.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
