Experience- 1-3 Yrs.

Position reporting to ( Role Designation) Team Leader

Job Purpose

The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. Should be able to close sales and meet targets. To speak with the Managerial and CXO level executives (influencers and decision makers) of IT Departments and generating leads through cold calling.
 
Key Responsibilities :

Overall Responsibilities - Objective is to generated BANT qualified leads.

- Business to business (B2B) calling and generating BANT qualified leads to feed sales force team either to direct client or partner.

- Responsible for making cold calls, handling outbound calling processes.

- Set up an appointment for meeting or call between the potential customer and a member of the sales representatives.

- Set appointments, listen to customer needs and sell most appropriate product.

- Researches and understands prospects before making the call.

- Effectively build and execute a target achievement plan to maximize output.

- Generating new accounts through internet for maximum output.

- Able to identify opportunities that meet Client's financial parameters and customer needs through matching the best fit for customer and implementation with the best fit MS partner

- Able to discuss solutions with a customer relating to a business requirement

- Should have good knowledge on Laptop, desktop, and workstation portfolio, should know the configuration requirement with a strong ability to communicate software/ hardware solutions for the company.

- Able to solve problems with customers as a first escalation point

- Must have demonstrated ability and maturity to sell and build relationships with senior executives of the company, Demonstrate the ability to build and expand on new relationships.

Key Matrix & Required Skills - Pipeline size and lead aging

- Revenue growth

- Generating Opportunity

- Profiling the customer base

- Customer reach

- Solution Selling

- Customer Satisfaction

- 1 - 3 years sales experience preferably in IT and/or Telesales

- Local language fluency

- Fluent oral and written English

- Consultative selling experience (proven track-record of meeting and exceeding sales goals)

- Organizational, communication, negotiation, and problem solving skills

- College degree - preferably in Business or IT

- Familiarity with issues & challenges related to Large Businesses.

- Handling Large/ Premium Account Management experience preferred

- Experience and understanding of the IT industry preferred

Job Requirements :

Educational Qualifications

- Graduate (Preferably MBA/B-Tech)

- 2 or 4 year degree in related field from an accredited four-year college or university with some related work experience, preferred

Total Experience & Relevant Experience

- 1 yr min experience of tele lead gen

- High school diploma or equivalent work experience required

Functional Competencies - Analytical & process orientation

- good presentation & articulation

- Ability to influence and align

- Ability to think creatively

- Networked externally

- Managing intersections and balancing multiple priorities

Behavioral Competencies Proactive, confident and motivated. Strong bias for action, a keen sense of urgency and ability to drive

- Team player, High on execution and strategy

- Logical Thinking, High on Integrity and ability to walk the talk.

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