HR Manager at VVC MOTORS PVT LTD
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VVC Motors - Executive - Customer Relationship (2-5 yrs)
Customer Relationship Executive :
- Warm greeting to all customers.
- Inform the concerned authorities of customer arrival in dealership.
- Responsible for maintenance of dealership database.
- Provide MIS reports.
- Increase CSI/SSI.
- Generate enquiry/prospects at dealership by inviting customers to dealership.
- Pass on leads to sales consultants.
- Ability to qualify customers by their intention to purchase (ITP)
- Responsible for maintenance of dealership databases.
- Provide MIS reports.
- Contribute to action planning for developing various customer segments.
- Increase SSI.
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