HR Executive at Vsynergize Outsourcing Pvt. Ltd.
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Vsynergize Outsourcing - Team Leader - Customer Service (5-15 yrs)
- The primary responsibility of a customer service team lead is managing a team of customer service personnel.
- They may work in a call center or in an office, coordinating their team throughout their shift.
- If a customer service team provides 24-hour support, the customer service team lead manages employee schedules and ensures that the department is adequately staffed during peak times.
- Additionally, a customer service team lead also answers team members questions and provides advice.
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