HR Manager at VogueStar Horizons Pvt Ltd
Views:29 Applications:6 Rec. Actions:Recruiter Actions:4
VogueStar Horizons - Executive - Customer Support (0-3 yrs)
VogueStar Horizons - Executive - Customer Support (Females Only)
- Managing large amounts of calls and Customer Service inquiries for beauty pageant
- Identifying and assessing Candidate's needs to achieve satisfaction.
- Build sustainable relationships and trust with Candidate 's accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas
- Handle Participants' complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of Candidate interactions, process candidate accounts and file documents
- Follow communication procedures, guidelines and policies.
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