HR at Vodafone Idea
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Vodafone Idea - Senior Executive/Assistant Manager/Manager - Store Sales (2-10 yrs)
- Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at a VIL Store
- Ensure and monitor the quality of acquisition through the store
- Deliver revenue targets for the store
- Increase revenue per footfall by aiding customers- purchase decisions
- Achieve profitability (Return on investment) targets for the store
- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
- Manage churn and achieve customer satisfaction for walk-in customers
- Ensure adherence to store processes in terms of documentation and systems
- Ensure infrastructure/store upkeep
- Maintain availability of stock at the store while adhering to norms
- Ensure appropriate placement of pop-ups and product displays at the store
- Execute marketing, branding and promotion activities
- Ensure fliers/brand POS are available at store
- Resolve store-specific issues within specific timelines
- Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees
- Identify gaps in the performance of the immediate team
- Ensure that the HSW norms are adhered to
Experience : 2-3 years Experience in the retail industry.
Qualification :
- Graduate
- P&L management skills
- Understanding of store management and customer relationship management
- Leadership & people management skills
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