HR Executive at VNS Finance & Capital Services Ltd
Views:5 Applications:6 Rec. Actions:Recruiter Actions:3
VNS Finance & Capital Services- Relationship Manager - Sales - HNI Clients (2-5 yrs)
Relationship Manager
Core KPIs :
- This role will focus on managing relationships with our high-value clients, providing them with exceptional service, understanding their financial needs, ensuring their satisfaction and growing our current business with the client.
Roles & Responsibilities :
- Act as the primary point of contact for high-value clients, addressing their inquiries and requests promptly and professionally.
- Develop and maintain strong relationships with clients through regular communication and personalized interactions.
- Listen actively to clients to understand their financial goals, preferences, and challenges.
- Provide initial assessment and understanding of client needs, then collaborate with internal experts to deliver tailored financial advice and solutions.
- Share client feedback to relevant departments or individuals and provide the client with updates on the actions taken.
- Monitor client satisfaction metrics (NPS) and take proactive steps to enhance the overall client experience.
- Adhere to regulatory requirements and internal policies while managing client interactions and transactions.
- Growing our current business with the client
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
