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26/07 Yogita Jaiswal
HR Executive at Trade Smart Online

Views:160 Applications:30 Rec. Actions:Recruiter Actions:0

VNS - Executive - Customer Support (0-4 yrs)

Mumbai Job Code: 84466

Customer Support Executive


Roles & Responsibilities :

- Providing support of trading platforms used in stock market

- Resolving queries of the clients over Phone, Chat and Email

- Field incoming requests

- Identify and assess customers- needs to achieve satisfaction

- Be a central point of contact

Required Skills :

- Should be a Team player.

- Should have good communication & interpersonal skills

- Should be customer-focused and willing to go the extra mile to deliver an exceptional service.

- Should have quality focus, problem-solving, and resolving conflicts, analyze information and multi-tasking skills.

- Sound Technical Skills - Windows OS, MS Office, and Knowledge of Internet services.

- Stock Market knowledge will be preferred

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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