About Us :

Vivant is one of India's leading Health & Wellness technology groups. It works with several leading Insurers/Brokers/TPAs-, Corporates and healthcare providers across India, Middle East and South East Asia. Vivants- state of the art health and wellness platform and services is helping over 850,000 consumers (and growing) manage their health better and remain healthy. Vivant has offices across Mumbai, New Delhi, Pune & Singapore. For more details, please visit: https://vivant.me/

General Purpose :

- Supports the team members & management by providing relevant, high quality information and deliverables on time.

Main Responsibility Area :

- Typically helps to carry out business analysis. Able to apply basic knowledge/skills to own work.

- Responds to manager's/client needs and works to meet those needs, offering assistance and advice on standard practical issues.

Requirements

Job Description :

- Analytical Skills Business Acumen and an eye to spot trends, patterns, deviations in data.

- Good knowledge of Advanced MS Excel (Excel Pivots, Vlookup,charts,Macros etc.)

- Ensure correct routing request to different stake holders e.g. Bid work, Monitoring. Etc

- Ensuring communication towards all stakeholders

- Managing escalation update and routing on specific requests

- Request and Ensure prospect list management and generation, forecast list collation

- Support and manage statistics generation and reporting SLA/Daily Dash board

- Working with stakeholders and Ensure business priorities are achieved

Additional Requirements :

- Experience in working on CRM/ERP tools, excel and MS office suit

- Experience in handling and communicating with customers in global environment

- University graduate with bachelor degree

- Work experience in formatting documents (MS Word, Excel, Ppt)

- Telecommunication working experiences will be an add-on

- Ability to work on Excel macros & MS Access to enable automation of repeatable process.

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