About the Company :

Vitto - a funded inclusive FinTech platform for local-language preferred users to avail micro-financial services through mobile and conversation AI and alternate data tools to make it extremely easy for borrowers to avail micro-financial services through partner institutions digitally. Our mobile platform allows local-language preferred borrowers to complete KYC, apply for loans, and repay loans without typing anything. We're the global winner of Inclusive FinTech50 for 2022 administrated by Accion and CFI. Our work featured on BBC, YourStory, Inc42 and others

Professional qualifications :

- BS degree or graduation in finance, economics or a related field

- Min. 1 Year of experience working with Bank/NBFC

- Familiarity with computers and banking applications/software

- Solid understanding of direct/indirect lending products and practices

- Excellent communication and interpersonal skills

- Customer satisfaction orientation and sales competencies

- Ability to work in a goal oriented environment

Responsibilities :

- Evaluate credit worthiness by processing loan applications and documentation within specified limits

- Interview applicants to determine financial eligibility and feasibility of granting loans

- Determine all applicable ratios and metrics and set up debt payment plans

- Communicate with clients either to request or to provide information

- Justify decisions (approvals/rejections) and report on them

- Complete loan contracts and counsel clients on policies and restrictions

- Update job knowledge on types of loans and other financial services

- Maintain and update account records

- Assess customer needs, explore all options and introduce different types of loans

- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas

- Go the "extra mile" to build trust relationships, customer loyalty and satisfaction throughout the underwriting process

- perate in compliance with laws and regulations and adhere to lending compliance guidelines