Vishleshan - Executive - Customer Support (0-1 yrs)
Positions: Customer Support Executive
Number of Positions: 02
Qualification: HSC/SSC/Under-Graduates
Location: Chandivali, Andheri East Mumbai
Shifts: Day Shift
Requirements :
- Should have Basic computer knowledge.
- Good communication and presentation skills(English/ Hindi/Regional)
- Knowledge of any regional language will be added advantage
- Answering Incoming calls and attending customer queries.
- Effectively manage large amounts of incoming calls
- Identify and assess customers needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives
- Keep records of customer interactions, process customer accounts and file documents.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
