HR Executive at Trustklub Consulting Pvt Ltd
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Virtual Relationship Manager - Sales - Bank (5-10 yrs)
Key Responsibilities:
Customer Relationship Management:
- Build and maintain strong relationships with customers through regular communication via phone, email, chat, and video calls.
- Understand and anticipate customer needs, providing tailored financial solutions.
Sales and Service:
- Promote and sell a range of banking products, including savings accounts, loans, credit cards, investment products, and insurance.
- Achieve sales targets and contribute to the overall business goals of the bank.
- Provide accurate and timely information to customers regarding products, services, and transactions.
Customer Service:
- Resolve customer inquiries and complaints promptly and effectively.
- Ensure high levels of customer satisfaction by delivering professional and courteous service.
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