CEO at Synergy Plus Business Consulting Group
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Virtual Relationship Manager - Sales - Bank (2-5 yrs)
Job Title : Virtual Relationship Manager - Smart Branch
Department Experience : Centre Banking
Location : Mumbai
Job Description :
A. Position Purpose :
- Effectively manage mapped customers, generate revenue, improve book balance and cross-sell products.
Senior Key Responsibilities :
1. Focus on developing and implementing a strong foundation in customer relationship management by making outbound calls to Existing and New to Bank Customers.
2. Work towards building a better book value, relationship with customers and manage to source services with customer - Cross-sell
3. Ensure quality and compliance process is followed on every interaction with the customer.
4. Innovatively migrates customer to different channels / platform for banking service provided by the bank
5. Tracks and Maintains self-performance for review purpose.
B. Qualifications and Experience Requirement :
Qualifications : Essential Graduate with 50%
- Experience :
- Essential Minimum 2 Years of Experience as a VRM
- Good influencing and Negotiation skills
- Knowledge on tools and flow to be used to monitor (e.g. Microsoft applications, CRM , LMS etc.,)
Contact No : 9205476699
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