HR at Sky Job Shrservices
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Virtual Relationship Manager - Bank (3-8 yrs)
Function: Sales and Business - Customer Service, Sales / Business Development
Sales Customer Relationship Telecalling Key Account Management Customer Interaction
Responsibilities:
-To engage regularly with the Imperia customers as defined by the contact policy and provide a Consistent & a S uperior Digital Experience.
-Ensuring that customers get world-class services and their needs are understood and met through financial p roducts that the Bank has to offer.
- To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
- Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
