Recruiter HR at Vindhya e infomedia Pvt Ltd
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Vindhya - Executive - Customer Support (0-1 yrs)
Immediate requirement for Customer Care Executive job in Ambattur Chennai.
Role: Customer Support Executive
Job Responsibilities:
- Taking Calls
- Answer calls within specified protocols Document Customer issues
- Ensuring Call quality parameters are adhered to
- Raise customer issues on calls / escalate to floor supervisors
- Maintain high level of quality and service on calls
- Maintain Log in hours and ensure break times are within limit
- Maintain attendance and plan for any leaves required
Industry Preference: BPO / ITES
Competencies:
- Strong understanding and reasoning skill
- Very good communication skill as per requirement (English Hindi is a must)
- Basic Computer skill
- Basic understanding on Customer service
Required Skills:
Qualification: Graduate( mandate)
Language required : English and Hindi Mandatory
Work from Office
Male and Female both can apply.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
