Senior HR Executive at Vindhya E-infomedia Private limited
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Vindhya E-Infomedia - Executive - Customer Support (0-1 yrs)
- Graduation is a must
- Should be fluent in speaking English and Hindi
- Basic Computer knowledge
- Freshers required
Job Description is mentioned below :
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
