HR Manager at vGics Global
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vGics Global - Intern - IT Support (0-1 yrs)
Job Requirements:
1. Working for the day-to-day support of all access requests for IT systems, business systems, and application support
2. Reporting service level management (SLM)and queue/ticket management
3. Working on quality checks and suggesting process improvements
Key Skills :
1. Should be a process-driven personality
2. Committed to delivering high levels of service
3. Must be a self-starter, alert, energetic, responsible, and flexible
4. Ability to multi-task, prioritize, coordinate, work well under pressure, and meet deadlines
5. Should be keen to learn new technologies and the one who does not limit herself/himself to one technology
6. Should be keen to align towards ITIL methodologies
7. Excellent communication and listening skills
8. Ability to work under pressure
9. Excellent organizational and prioritization skills, attention to detail, and problem-solving skills
10. Must be mature, pleasant, courteous, cooperative, and an enthusiastic team player
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