17/09
Vinay Kashyap
HR Recruiter at Vertex Cosmos
HR Recruiter at Vertex Cosmos
Views:37 Applications:13 Rec. Actions:Recruiter Actions:0
Vertex Cosmos - Executive - Customer Care (0-1 yrs)
Job Description
Customer Care Executive
Location : Gurgaon
Salary : 21 k CTC
Qualification : Graduation
Skills : Candidate should know kannada, English, Hindi Languages.
Primary Duties And Responsibilities :
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Shift : 6 Days Working (1 Rotational Week Off)
Experience : Fresher and Experience both can apply.
Eligibility :
- Average English Communication.
- Should be Average on English understanding where is able to hold the conversation and Should be Fluent with the particular Language applying for (Malayalam/Bengali/Marathi/Kannada/Punjabi/Gujarati)
- Candidate should be within 20 Km from Office Location/Even if relocated.
- Immediate Joiners only.
- Graduate/Undergraduate both will work. (Pursuing Not Allowed)
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
