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23/04 Gaurav
Founder at Veritaze Technologies

Views:93 Applications:13 Rec. Actions:Recruiter Actions:0

Veritaze - Executive - Field Support/Customer Support (1-3 yrs)

Maharashtra/Pune Job Code: 71954

Job Description :

Responsibilities:

- Provide service and customer support during field visits

- Follow discussed schedule and execute accordingly

- Manage all on-site installation, repair, maintenance, and test tasks

- Diagnose errors or technical problems and resolve with the guided approach,

-Follow regular reporting to a manager

- Document processes where required

- Follow all company's and department's field procedures and protocols

- Cooperate with the technical team and share information across the organization

- Comprehend customer requirements and make appropriate recommendations/briefings

- Build positive relationships with customers

What we- re looking for

- 1-3 years experience in field support

- Ability to troubleshoot, test, repair and service technical equipment

- Excellent written and verbal communication ability

- Ability to work flexible shifts and to adapt to changing work schedules

- Familiarity with mobile tools and applications

- Strong multi-tasking and organizational skills

Qualification :BE./ B. Tech

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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