VenueMonk - Executive - Inside Sales (0-10 yrs)
1. Actively manage business bookings, record denials, make network referrals.
2. Understand the customer's requirements and communicate them well to the venues accordingly.
3. To be in constant touch with the vendors as well customers during events to understand the requirements and provide assistance in order to maintain a clear communication and a better customer experience.
4. Updating and maintaining the CRM system to ensure accurate and up to date information.
5. Regularly communicating our re-engagement strategies to these customers, such as: upcoming events, showcases, discounts, and rewards
6. Ability to solve problems and contribute ideas to improve service for customers
Requirements :
- Fluent in English and Hindi (IMPORTANT)
- Comfortable with Microsoft Office (Word, Excel & PowerPoint)
- Preferably owns a laptop
- Comfortable working 6 days a week
- Event planning experience is a plus
- Ability to take ownership and achieve targets under pressure
Grade/Level: Min. Graduation
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