HR Executive at Vendiman Private Ltd
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Vendiman - Executive - Customer Service (2-3 yrs)
Roles & Responsibility of Customer service Executive :
- Building and maintaining profitable relationships with key clients.
- Overseeing the relationship with clients handled by your team.
- Resolving client complaints quickly and efficiently.
- Expanding the client base by upselling and cross-selling.
- Understanding key client individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Requirements :
- A bachelor's degree in administration or a related field.
- A minimum of 3 years- experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- Good with Client Co-ordination
- Maintain a positive attitude focused on client satisfaction.
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