HR at Vertex Global Services
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VCosmos - Executive - Customer Service (0-1 yrs)
Job Description-
- Understanding of Inbound Call Handling.
- Identify and assess customers- needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
